Chief of Staff to the CEO

Series B Vertical SaaS | AI | North America Expansion

Description

We are a Series B, investor-backed vertical SaaS company building AI-powered solutions for a large, underserved industry. With strong product-market fit and rapid ARR growth, we are scaling our North American presence and strengthening our operating foundation.

We’re hiring a Chief of Staff to partner directly with the Co-Founder & CEO.

This is a high-leverage role focused on solving the company’s most important strategic and operational challenges. You will work across Sales, Customer Success, Product, and GTM to drive retention, improve execution, and build the internal systems that support the next phase of growth.

This is not an administrative role. It is a builder role for someone who thrives in ambiguity and wants meaningful ownership inside a scaling B2B SaaS company.

What You’ll Own

• Diagnose and improve GRR and retention drivers across segments
• Partner with Sales and Customer Success to refine qualification, onboarding, and renewal motions
• Lead 0–1 cross-functional initiatives tied directly to ARR, expansion, and operational leverage
• Build dashboards, frameworks, and operating cadence that increase executive visibility and accountability
• Serve as connective tissue between North American GTM and global product/engineering teams
• Translate strategy into execution across multiple business units

What We’re Looking For

• 5+ years in strategy consulting, strategy & operations, or a true Chief of Staff role
• Strong structured problem-solving and analytical skills
• Experience in B2B SaaS or high-growth technology environments
• Working knowledge of GTM functions including Sales, CS, and Product
• Executive presence and the ability to influence without formal authority
• Comfort operating in fast-paced, ambiguous environments

Tier 1 consulting experience is a strong plus but not required.

Why This Role

• Direct partnership with the Co-Founder & CEO
• Meaningful influence on product direction, GTM strategy, and enterprise growth
• A chance to modernize one of the largest, most underserved industries in software
• High ownership, high visibility, high impact

Compensation includes a competitive base salary, performance-based incentives, and equity.