An AI powered platform, b2b saas company in NYC is looking for their first Director of RevOps hire. As they scale, they are looking to build and optimize their revenue processes, focused deeply on Sales Ops at first in collaboration with Marketing & Sales. This person will be instrumental in implementing systems, and driving measurable results within the sales org.
Key areas of focus:
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Sales Strategy & Operations: Serve as a key strategic advisor to revenue leadership, shaping and executing initiatives to refine sales processes, optimize infrastructure, and enhance overall GTM effectiveness. Drive efforts to accelerate sales cycles and improve productivity while preparing regular internal and executive-level reports.
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CRM & Technology Management: Lead the evaluation, implementation, and continuous improvement of sales technology, ensuring teams have the right tools to operate efficiently and effectively.
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Data & Analytics: Develop and manage comprehensive reporting systems to track performance, uncover trends, refine forecasting, and generate data-driven insights that support revenue growth.
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Process Optimization: Improve pipeline visibility, lead flow, and forecasting precision while driving operational excellence across all aspects of the sales function.
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Growth & Innovation: In a fast-evolving AI landscape, staying ahead in sales strategy and operations is critical. This role partners with marketing and engineering to equip the revenue organization with cutting-edge tools, creative growth strategies, and innovative operational approaches that set the company apart.
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Cross-Functional Alignment: Work closely with marketing and customer success to ensure a seamless customer journey from initial engagement through retention, fostering alignment across teams.
Ideal Backrgound:
- B2B SaaS experience with a deep understanding of sales operations best practices.
- Experience in both early-stage and scaling companies, demonstrating the ability to build and optimize processes from the ground up.
- A builder who can design and implement sales infrastructure, driving operational excellence.
- Expertise in forecasting, outbound strategy, MEDPICC, and QBR execution to enhance sales performance.
- Proven ability to establish a tight operating cadence across teams to drive execution and accountability.
- Strong cross-functional collaboration skills, working effectively with sales, marketing, customer success, and product teams.
- Experience leading small teams, with the ability to mentor and develop talent.
- A forward-thinking, growth-oriented mindset, particularly in leveraging tooling and GTM engineering strategies to drive efficiency and competitive advantage.
- Ideally experience in growth phases of $10M to $50M